Privacy Policy

This Privacy Policy governs the manner in which HighFyLead ("we", "us", "our", or the "Company") owned by Muhd Afnan, collects, uses, maintains, and discloses information collected from users (each, a "User") of the HighFyLead SaaS platform and website. This privacy policy applies to the Site and all products and services offered by HighFyLead.

1. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

• Account Registration Details: When you register for an account, we collect your name, email address, password, and company information.
• Payment Information: When you purchase a subscription or credits, your payment is processed securely through our payment gateway partner, Razorpay. We do not store full credit card numbers or UPI PINs on our servers. We only store transaction references and billing details necessary for account management and taxation purposes.
• Usage Data: We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

2. Use of Cookies and Tracking Technologies

Our Site may use "cookies" and similar tracking technologies to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

3. How We Use Collected Information

HighFyLead may collect and use Users personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service (e.g., Razorpay).
• To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

4. Data Protection Measures

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third-Party Integrations: We use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters, processing payments (Razorpay), or data scraping APIs. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Your Rights

Depending on your location and applicable data protection laws (such as the Information Technology Act, 2000, and rules made thereunder in India), you may have certain rights regarding your personal data:

• The right to access, update or to delete the information we have on you.
• The right of rectification if that information is inaccurate or incomplete.
• The right to object to our processing of your Personal Data.
• The right to request that we restrict the processing of your personal information.
• The right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

7. Data Retention Policy

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

8. Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

9. Changes to this Privacy Policy

HighFyLead has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy and our Terms of Service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

HighFyLead
Owner: Muhd Afnan
Email: contact@highfylead.com